Our Process

We take a holistic approach and pride ourselves on getting to know you, and your short term and long term goals, so that you get the right solution for you, both now and into the future.

We do as much of the leg work for you as possible.

01. Getting to know you
We’ll meet with you to learn about what you want and need, and find out more about your priorities, both now and into the future.

02. It’s all in the detail
We’ll complete the relevant paperwork, and advise you what supporting information and documentation we need to process your loan.

03. Finishing touches
With a valuation, application and supporting documents in hand, we will confirm the approval.

04. Get ready to move in (or payout your outdated loan)
With formal approval confirmed, we send the mortgage documents to be signed and returned, with evidence of insurance. Feel free to have the documents checked by your solicitor, or we can help you complete the forms where we can.

05. Lets settle!
Once all required information has been returned, we are only 48 hours from being able to settle your loan. For purchases, we need all parties to be ready to settle, and for refinances we will usually require the outgoing mortgagee to be available to attend settlement and supply titles.

06. Now the fun begins!
How do we balance you enjoying your new home while reducing the interest charged? Welcome to the family, now we work on making sure you know the options that suit you with repaying your loan sooner, while saving for a holiday? Or a car? Or an investment? Or nothing other than telling the bank, thanks, but we no longer need you.